What We Do

We provide housing and support services for refugees as they transition into life in Canada.


New Hope owns and operates a 13-unit apartment building in Surrey. It is designed to provide housing for families as they transition to healthy living in Canada. Residents come to us from a number of directions. We are pleased to support refugee claimant families, sponsored families and government assisted refugees.
new hope sisters syria

Government Assisted Refugees (GAR)

Some families arrive in Canada because the government has recognized their need and invited them to safely restart their life here. New Hope looks after their housing needs for the first 18 months of their lives in the Lower Mainland.

Privately Sponsored Families

Some families arrive in Canada because a local group has sponsored them. It may be a church, a community group, or even a team of five concerned Canadians. These reliable, committed groups undertake to support refugee families in their first year in Canada. New Hope offers affordable rent in a safe and stable environment for these families to find their feet.
new hope boy stairwell
new hope family syria

Refugee Claimant Families

When a refugee family arrives at the Canadian border seeking safety, the government classifies them as claimants and gives them an opportunity to validate their claim through a court hearing. New Hope offers housing to claimant families as they work through the system to become Canadian.

Settlement Help

Once housing has been taken care of, refugees need help to settle into their Canadian life. We partner with local settlement agencies to assist our residents in areas such as:
  • Job Skill Acquisition
  • Medical/Dental Care
  • Transportation
  • Schooling for All
  • Culture Learning
  • Safe Living
  • Banking
  • Shopping
  • Recreation (and so much more)
new hope lobby

We partner with community agencies to help refugee families access resources they may need.


As a housing society first and foremost, we value the expertise that local organizations, capable volunteers and connected social agencies bring in areas outside of housing. We feel the best way to help our refugee families is to collaborate with these groups while we adhere to our mission as a housing society.


Our goal is to see our families move from uncertainty to confidence and independence. It makes us both sad and excited when our families “graduate” to their own stable living situation. As one family moves out, there is another family moving in behind them starting their journey.